SHIPPING QUESTIONS, ANSWERED
Useful answers.
Before the next move.
Practical information to help you start with the right shipment details.
What information do I need for a freight quote?
Start with origin and destination ZIP codes, cargo description, weight, dimensions, equipment needs, and pickup and delivery windows. For containers, include the terminal, release status, and known last free day.
Can I request import and export container transportation?
Yes. Share the terminal, container type, loading or delivery location, and required dates. The team will review the route, equipment requirements, and availability for the request.
What if I need storage or a freight transfer?
Include the cargo location, duration, handling needs, and the next movement. Ask the team to confirm the facility, responsible provider, service scope, and applicable charges.
Does a quote request confirm my shipment?
No. A request starts the conversation. Pricing, capacity, dates, equipment, service terms, and any third-party arrangements need to be agreed before the shipment is booked.
What is a last free day?
It is the final day of a specified free-time period before certain storage-related charges may begin. Use the dates and terms supplied by the terminal, carrier, or equipment provider for your shipment, and share any known deadline with the team.
Can you provide tracking or status updates?
Ask the team what shipment updates and contact arrangements will be available for your move. Agree on the communication method and required milestones before booking.
How should I report a shipment issue?
Call 833-655-0069 or email Info@Paperboietrucking.com with the shipment reference and a brief description. Drivers can access the existing incident reporting workflow from Driver resources. In an emergency, contact emergency services first.
Where do drivers find forms and applications?
The Driver resources page links to the current application, trip sheet, and incident report. Use those existing workflows for driver documents.
LET’S TALK ABOUT YOUR NEXT MOVE
